Question 1

Shipping

Accepted Answer

Most orders are processed within 2 business days. In the event of a pre-order, or limited stock release, It’s Just LLC will inform you of projected ship date. 
 
In the uncommon event of expected delays (high volume, weather, etc.), we will contact you via email with next steps.  
 
It’s Just LLC is not liable for any products damaged or lost during shipping. If you receive a damaged package, please contact us at info@itsjustbrand.com so we can process the issue.

Question 2

Returns and Exchanges

Accepted Answer

Brand new condition (unworn and unwashed) items can be returned within 30 days of receiving your order.
 
Upon receipt of the returned item(s), we will refund you the cost of the item(s) in a timely manner.

Question 3

When is your next restock?

Accepted Answer

We typically restock seasonally, or monthly depending on our customers! The best way to get notified about our upcoming releases is to subscribe to our newsletter, or follow us on social media!
 
Instagram: @itsjust.brand
Facebook: @itsjustbrand

Question 4

Do you ship internationally?

Accepted Answer

We currently ship domestically to the United States.

@ ITSJUST.BRAND

JUST

IT'S

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Frequently asked questions